Finally 2 days ago I got an email saying they had received the shoes and would be issuing me a refund. Great. Finally.
Yesterday I decided I was going to take the plunge and buy myself a nice Burberry trench coat as I've wanted one for the longest time (it's also my birthday on Saturday and I have loads left in my Frugal Feb kitty since I sold my Chanel). Found a trench on ebay in my size (which is already difficult) - BNWT from Bloomingdales. Excellent. Buy It Now. Wasn't expecting anything from the seller til overnight as they are based in the US.
So at 3am my time, I get a message from the seller asking me:
Which is your address- Sydney AU or Erlanger, KY? Thank you.Obviously it's 3am so I don't respond immediately. At 9am I get another message:
Thank you for shopping. Your item(insured package) has been sent to Erlanger, KY 41018 today. If you have any questions, please feel free to let me know. Thank you again.I woke up JUST after 9 and fired off a response immediately, hoping to catch them at the end of their work day. No response for the last 3 hours so obviously they've gone home.
Firstly, I have no idea where they got this 'KY' address from. I assume KY stands for Kentucky??? I only have an Australian address attached to my ebay account and I don't even know anyone who lives in Kentucky or anywhere in the US for that matter. When I click on 'Order details' right now it shows me this (I've deleted some details but you get the gist):
Sydney New South Wales
My ebay page also says my location is Australia.
Secondly, why couldn't they wait a whole 6 hours for me to respond before shipping the item off? Clearly they weren't certain of my address because they sent me a message asking me to confirm. Why then send the coat without receiving a confirmation either way?? And if I don't respond in 6 hours maybe it's because I'm in Australia which is a different timezone. And also, I PAID FOR INTERNATIONAL SHIPPING. HELLO!?!?!?!
Whoever lives at that address in Kentucky where they sent my coat will receive a free BNWT Burberry coat which cost me a mint. I'm lodging a dispute with Paypal but I have kindly given the seller 24 hours to respond since I am aware they are in a different timezone and it's reasonable to allow people at least 24 hours to respond on ebay.
Thanks for letting me rant. I'm in a horrible mood now because sorting all of this out will just be a huge headache. I guess that comes with the territory when you online shop.